Protection Plan For Rental Instruments

Terms and Conditions (Free String Replacement Included)

The Long Island Violin Shop will maintain the covered instrument, bow, and/or case in excellent playing condition. The Long Island Violin Shop will repair or replace with items of comparable make, quality, and condition, the covered instrument, bow, and/or case in the event of accidental damage, fire, or theft, according to the Terms and Conditions stated on this page. Strings which, under normal use, break, unwind or become false will be replaced at no charge with a premium quality string that is the usual string in use at The Long Island Violin Shop for new instrument setup. There is no deductible.

Instruments, bows, and cases rented from The Long Island Violin Shop are covered under this plan. Accessory items are not eligible for inclusion in the Protection Plan. Instruments, bows, and/or cases used in performance for pay are not eligible for coverage under the Protection Plan.

The Customer, at their expense, is responsible to present instrument, bow, and/or case to The Long Island Violin Shop, at its regular business location, for repair or replacement as required.

Suspension of the Protection Plan will occur if Rental payments are more than thirty days past due. Reinstatement will be effective upon receipt of all delinquent charges, including additional Finance and/or Late Charges as provided in the customer’s contract. Loss or accidental damage during a time of suspension will not be covered and repair or replacement costs at the usual and customary rates will be the responsibility of the customer.

Exclusions from maintenance and replacement protection are cosmetic damage that does not impede the tone or playability of the instrument, and loss due to negligence, mysterious disappearance, damage from repair by unauthorized persons, arson, vandalism, intentional abuse, civil insurrection, military or warlike action, or nuclear accident.

Proof of Loss is required for loss by theft or fire. In the event of theft, the customer must contact the appropriate law enforcement agency within 30 days of the theft and provide us with a copy of the official report. In the event of fire, the remains of the instrument, bow, and/or case must be presented. In all events, theft, fire, or accidental damage, the customer must provide a signed, detailed statement describing the circumstances in which the loss occurred.

If other insurance coverage is provided, the customer grants to The Long Island Violin Shop the right to recover repair and replacement costs as provided by his/her insurance carrier, or from any responsible third party.

Neither Party shall have any right to consequential damages by reason of nonperformance of this agreement, including loss of playing time or inconvenience to the customer.

The Long Island Violin Shop’s Liability shall, in no event, exceed the lesser of restoration to playing condition or replacement. The Long Island Violin Shop will be the sole judge of the applicability of the terms and conditions of the Protection Plan. The selection of repair or maintenance method or the selection of a replacement instrument, bow, and/or case is solely at the discretion of The Long Island Violin Shop. Terms and Conditions of the Protection Plan do not express or imply a cash settlement. The Long Island Violin Shop reserves the right to cancel protection if the customer is determined to be negligent or intentionally abusive. The Long Island Violin Shop also reserves the right to pursue any legal means of recourse to protect its ownership or security interest, if applicable, in the instrument, bow, and/or case.

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