Important Update Regarding COVID-19 Precautions and Service Options

We are open and scheduling appointments!

Please call (855)-FIDDLE-5

or email Music@liviolinshop.com


The health and safety of our clients and employees is our top priority. That is why we are following the Swiss Violinmaking Federation's guidelines for COVID-19 hygiene.

VIOLIN & BOW MAKERS COVID-19 HYGIENE This document was prepared by the Swiss Violinmaking Federation and shared with other colleagues of the Entente Internationale des Maitre Luthiers et Archetiers D’Art

1. HAND HYGIENE

· All staff should wash or sanitize their hands regularly.

· Employees wash/sanitize their hands after arrival at the shop, as well as before and after every

contact with a client.

· Clients wash or disinfect their hands when they arrive

· A sink with soap and paper towels and/or disinfectant is available to employees and customers.

2. MAINTAIN SOCIAL DISTANCING

· Employees and other people must keep six feet between themselves.

· Workstations are six feet apart or are divided in different rooms.

· Floor marks as needed will define the customer area

· Only one customer may enter the shop at a time, except a parent with a child.

· Any items are to be exchanged without direct contact and maintaining a six-foot distance.

· Any persons, staff and customers, must wear a face mask when on our premises.

· Clients are received by appointment only, and personal contact time remains limited.

Procedure

3. SANITIZING AND CLEANING

· Use sanitizing wipes regularly to clean surfaces and objects after use

· Because of the risk of damage to instruments, alcohol should be used only by trained staff members to sanitize instruments

· Doorknobs, telephones, keyboards, sanitary facilities, etc. are disinfected at least twice a day.

· Tools that are shared are regularly cleaned and disinfected.

· Instruments, bows and boxes are isolated within the shop and disinfected if necessary 

4. HIGH-RISK EMPLOYEES

· High-risk employees will work in separate rooms, follow the above protocols regarding contact with colleagues, and have no contact with customers.

5. SYMPTOMATIC OR UNWELL INDIVIDUALS

· Clients and staff who are not in perfect health should stay home and may not enter the workshop.

· Clients and staff who suddenly feel unwell should leave the shop at once.

· Infected employees will isolate themselves for 14 days.

· If necessary: the entire shop will go into quarantine.

6. SPECIAL PROFESSIONAL SITUATIONS

· All customers items are disinfected or quarantined three days before any work is carried out.

· Clients may want to quarantine their items 3 days at home after recovering it.

· When possible, staff will handle one instrument at a time, sanitizing between touching items.

7. INFORMATION

· Inform customers and employees of regulations and procedures.

· People not in perfect health should leave the shop immediately and follow government isolation guidelines.

· Co-workers will be regularly informed of the workshop's protective measures.

· Clients will be informed in a timely manner of the workshop's protective measures.

8. MANAGEMENT

· Will implement and adapt safeguards to ensure adequate protection for vulnerable people.

· Will maintain stocks of protective supplies (soap, disinfectant, PPE)

· Will regularly update and remind employees and customers of hygiene protocols.

· Ensure your own health and have a good attitude.